Tenant/Landlord Services

ECHO's Tenant/Landlord Counseling Program provides information to tenants and landlords on rental housing issues such as evictions, rent increases, repairs and habitability, harassment, illegal entry, and other rights and responsibilities regarding the tenant/landlord relationship. 

ECHO has trained mediators to assist in resolving housing disputes through conciliation and mediation. We make referrals to legal services for advice and representation on housing-related issues including evictions, rent increases, repairs and habitability, and harassment.  The primary objective of the program is to build awareness of housing laws and prevent homelessness.

Services are provided to residents of the following areas:​
Alameda County​
  • Alameda​
  • Albany​
  • Ashland
  • Castlewood
  • Castro Valley
  • Cherryland
  • Dublin
  • Emeryville
  • Fairview
  • Happy Valley
  • Hayward
  • Hayward Acres
  • Livermore
  • Newark​​
  • Piedmont
  • Pleasanton
  • San Leandro
  • ​San Lorenzo
  • Sunol
  • Union City
​​Contra Costa County
  • Alamo
  • Bay Point
  • Bethel Island
  • Blackhawk
  • Brentwood
  • Byron
  • Canyon
  • Clayton
  • Concord
  • Crockett
  • Danville
  • Diablo
  • Discovery Bay
  • East Richmond Heights
  • El Cerrito
  • El Sobrante
  • Hercules
  • Kensington
  • Knightsen
  • ​Lafayette
  • Martinez
  • Moraga
  • Montalvin Manor
  • North Richmond
  • Oakley
  • Orinda
  • Pacheco
  • Pittsburg
  • Parkmead 
  • Pinole
  • Pleasant Hill 
  • Port Chicago
  • Port Costa
  • Richmond​
  • Rodeo
  • Rollingwood
  • Rossmoor
  • San Pablo
  • San Ramon
  • Saranap
  • Tara Hills
  • Walnut Creek​
Monterey County
  • Aromas
  • Big Sur
  • Bradley
  • Bryson
  • Carmel
  • Carmel Valley
  • Castroville
  • Chualar
  • Del Rey Oaks
  • Gonzales
  • Gorda
  • Greenfield
  • Jolon
  • King City
  • Las Lomas
  • Lockwood
  • Lucia
  • Marina
  • Monterey ​​
  • Pacific Grove
  • Pajaro
  • Parkfield
  • Pebble Beach
  • Prunedale
  • Salinas​
  • San Ardo
  • San Lucas
  • Sand City
  • Seaside
  • ​Soledad
  • Spreckels​​

Program Offices

Contra Costa County
925-732-3919
855-ASK-ECHO toll free

Hayward Office
22551 Second Street #200
Hayward, CA 94541
510-581-9380
855-ASK-ECHO toll free

Livermore Office
141 N. Livermore Avenue
Livermore, CA 94550
925-449-7340
855-ASK-ECHO toll free

Oakland Office
1305 Franklin Street #305
Oakland, CA 94612
510-496-0496
855-ASK-ECHO toll free
​
Monterey County
300 Forest Avenue
Pacific Grove, CA 93950
831-566-0824
​855-ASK-ECHO toll free
855-275-3246 llamada gratis
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