FAIR HOUSING COUNSELING & EDUCATION (Hayward, Contra Costa, Livermore, Oakland, and Palo Alto offices) - ECHO's Fair Housing Counseling Program conducts site investigations and enforcement in response to reports of housing discrimination complaints, performs audit-based investigations to determine degrees of housing discrimination existing in designated areas, and provides fair housing education for members of the housing industry including managers, owners, realtors. ECHO staff serves unincorporated and urban Alameda and Contra Contra Costa Counties, and the Cities of Alameda, Antioch, Concord, Cupertino, Los Altos, Oakland, Stanford, Union City, and Walnut Creek. Click here for detailed fair housing information.
TENANT/LANDLORD COUNSELING & MEDIATION (Hayward, Contra Costa, Livermore, and Oakland offices) - ECHO's Tenant/Landlord Counseling Program provides information to tenants and landlords in unincorporated and urban Alameda County, and the Cities of Alameda, Concord, and Walnut Creek on their housing rights and responsibilities. Additionally, ECHO has trained mediators to assist in resolving housing disputes through conciliation and mediation. The primary objective of the program is to build awareness of housing laws and prevent homelessness. For information onAlameda County's Mandatory Rent Mediation Notificationand Rent Mediation Services, go to the Links page, or email us firstname.lastname@example.org.
RENTAL ASSISTANCE PROGRAM / RAP (Hayward and Livermore offices) - ECHO's Rental Assistance Program assists Dublin, Hayward, Livermore, Pleasanton, and San Leandro residents with move-in costs or delinquent rent due to a temporary financial setback. The RAP program helps by arranging a guaranteed repayment contract between the tenant and the landlord.
HOMESEEKING (Livermore office) - ECHO's homeseeking services, offered to all residents of Livermore and Pleasanton, include information and referral to available housing, and counseling and education on the homseeking process.
SHARED HOUSING COUNSELING PLACEMENT (Livermore office) - ECHO's shared housing services, offered to all residents of Livermore and Pleasanton, include referral and matching services, counseling on shared living, supportive services, and information and referral. Staff also provides educational workshops on shared living.
RENT/DEPOSIT GRANT PROGRAM (Hayward and Livermore offices) - ECHO staff processes grant applications for in-house Alameda County clients who are eligible and have three-day notices or need move-in funds.
HUD MORTGAGE DEFAULT (Hayward and Livermore offices) - ECHO's HUD Mortgage Default Program assists families and individuals in Southern Alameda County who are in jeopardy of losing their homes due to foreclosure. Currently, we are not providing this service.
HOMEBUYER’S EDUCATION LEARNING PROGRAM/HELP (Hayward and Livermore offices) - Counseling for first time homebuyers is available to Southern Alameda County residents. Currently, we are not providing this service.
HOME EQUITY CONVERSION COUNSELING AND EDUCATION / HEC (Hayward and Oakland offices) - ECHO's Home Equity Conversion Counselingprogram provides information and counseling regarding reverse mortgages and other alternatives to low-income senior homeowners, their family members, and significant others. Reverse Mortgages allow older homeowners to convert their home equity into cash, while remaining in their homes and neighborhoods. Currently, we are not providing this service.