BAY AREA TENANTS, KNOW YOUR RIGHTS! For information on Fair Housing Laws and Illegal Housing Discrimination, Northern Alameda County, call 510-496-0496 Southern Alameda County, call 510-581-9380 TriValley Area, call 925-449-7340 Contra Costa County, call toll-free: 855-ASK-ECHO City of Cupertino, call 650-327-1718 or 408-730-8491
FAIR HOUSING COUNSELING & EDUCATION (Hayward, Contra Costa, Livermore, Oakland, and Palo Alto offices) - ECHO's Fair Housing Counseling Program conducts site investigations and enforcement in response to reports of housing discrimination complaints, performs audit-based investigations to determine degrees of housing discrimination existing in designated areas, and provides fair housing education for members of the housing industry including managers, owners, realtors. ECHO staff serves unincorporated and urban Alameda and Contra Contra Costa Counties, and the Cities of Alameda, Antioch, Concord, Cupertino, Oakland, Union City, and Walnut Creek. Click here for detailed fair housing information.
TENANT/LANDLORD COUNSELING & MEDIATION (Hayward, Contra Costa, Livermore, and Oakland offices) - ECHO's Tenant/Landlord Counseling Program provides information to tenants and landlords in unincorporated and urban Alameda County, and the Cities of Alameda, Concord, and Walnut Creek on their housing rights and responsibilities. Additionally, ECHO has trained mediators to assist in resolving housing disputes through conciliation and mediation. The primary objective of the program is to build awareness of housing laws and prevent homelessness. For information onAlameda County's Mandatory Rent Mediation Notificationand Rent Mediation Services, go to the Links page, or email us firstname.lastname@example.org.
HOMELESS PREVENTION PROGRAM/HPP (Livermore office) - ECHO's Homeless Prevention Program assists Livermore low-income residents with subsidies for rent due to a temporary financial setback. The HPP program helps by paying a portion of the rent for a period of time until the client is able to stabilize his or her financial situation.
RENTAL ASSISTANCE PROGRAM/RAP (Hayward and Livermore offices) -ECHO's Rental Assistance Program assists Livermore and Pleasanton residents with move-in costs or delinquent rent due to a temporary financial setback. The RAP program helps by arranging a guaranteed repayment contract between the tenant and the landlord.
RENT/DEPOSIT GRANT PROGRAM (Hayward and Livermore offices) - ECHO staff processes grant applications for in-house Alameda County clients who are eligible and have three-day notices or need move-in funds.
HOMESEEKING (Livermore office) - ECHO's homeseeking services, offered to all residents of Livermore and Pleasanton, include information and referral to available housing, and counseling and education on the homseeking process.
SHARED HOUSING COUNSELING PLACEMENT (Livermore office) - ECHO's shared housing services, offered to all residents of Livermore and Pleasanton, include referral and matching services, counseling on shared living, supportive services, and information and referral. Staff also provides educational workshops on shared living.
HOMEBUYER’S EDUCATION LEARNING PROGRAM/HELP (Hayward and Livermore offices) - Counseling for first time homebuyers is available to Southern Alameda County residents. Currently, we are not providing this service.